{"id":305,"date":"2026-06-10T13:10:03","date_gmt":"2026-06-10T10:10:03","guid":{"rendered":"https:\/\/smartpompa.com\/?page_id=305"},"modified":"2026-07-30T14:14:32","modified_gmt":"2026-07-30T11:14:32","slug":"iade-ve-iptal-kosullari","status":"publish","type":"page","link":"https:\/\/smartpompa.com\/en\/iade-ve-iptal-kosullari\/","title":{"rendered":"Return and Cancellation Policy"},"content":{"rendered":"<style>\n  .st-policy{--bg:#02111c;--panel:rgba(5,23,36,.94);--border:rgba(126,226,255,.22);--cyan:#42f3ff;--soft:#9edff1;--text:#e9fbff;--muted:#9fb8c6;--warn:#ffe8aa;max-width:1180px;margin:0 auto;padding:92px 22px 105px;color:var(--text);font-family:inherit}.st-policy *{box-sizing:border-box}.st-hero{border:1px solid var(--border);border-radius:28px;padding:42px;background:radial-gradient(circle at top right,rgba(66,243,255,.18),transparent 36%),linear-gradient(135deg,rgba(5,23,36,.98),rgba(2,17,28,.94));box-shadow:0 24px 65px rgba(0,0,0,.28)}.st-kicker{display:inline-flex;padding:8px 14px;border:1px solid var(--border);border-radius:999px;color:var(--soft);background:rgba(66,243,255,.07);font-size:13px;font-weight:900;margin-bottom:18px}.st-hero h1{margin:0 0 14px;color:var(--cyan);font-size:clamp(30px,4vw,48px);line-height:1.1;font-weight:900}.st-hero p,.st-card p{color:var(--text);opacity:.9;line-height:1.78;font-size:15px;margin:0 0 14px}.st-hero p{max-width:860px;color:var(--muted);font-size:16px}.st-meta{display:flex;flex-wrap:wrap;gap:12px;margin-top:24px}.st-chip{border:1px solid var(--border);background:rgba(255,255,255,.035);border-radius:14px;padding:11px 14px;color:var(--text);font-size:13px;font-weight:800}.st-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px;margin-top:22px}.st-card{border:1px solid var(--border);border-radius:22px;background:var(--panel);padding:26px;box-shadow:0 18px 45px rgba(0,0,0,.18)}.st-card.full{grid-column:1\/-1}.st-card h2{margin:0 0 16px;color:var(--cyan);font-size:24px;line-height:1.25;font-weight:900}.st-list{list-style:none;margin:12px 0 0;padding:0}.st-list li{position:relative;margin:10px 0;padding-left:24px;color:var(--text);opacity:.92;line-height:1.65;font-size:15px}.st-list li:before{content:\"\";position:absolute;left:0;top:10px;width:9px;height:9px;border-radius:50%;background:var(--cyan);box-shadow:0 0 12px rgba(66,243,255,.7)}.st-note{border:1px solid rgba(255,232,170,.28);background:rgba(255,232,170,.08);color:var(--warn);border-radius:18px;padding:18px 20px;margin-top:18px;line-height:1.7;font-size:14px}.st-table-wrap{overflow-x:auto;border:1px solid var(--border);border-radius:18px;background:rgba(255,255,255,.025)}.st-table{width:100%;border-collapse:collapse;min-width:680px}.st-table th,.st-table td{border-bottom:1px solid rgba(126,226,255,.15);padding:14px 16px;text-align:left;vertical-align:top;color:var(--text);font-size:14px;line-height:1.55}.st-table th{color:var(--soft);font-weight:900;background:rgba(66,243,255,.06)}.st-table tr:last-child td{border-bottom:0}@media(max-width:780px){.st-policy{padding:56px 15px 75px}.st-hero{padding:26px 20px;border-radius:22px}.st-grid{grid-template-columns:1fr}.st-card{padding:22px}.st-hero h1{font-size:30px}}\n<\/style>\n\n<div class=\"st-policy\">\n  <section class=\"st-hero\">\n    <div class=\"st-kicker\">SMART TECH \u2022 \u0130ADE VE \u0130PTAL<\/div>\n    <h1>Return and Cancellation Policy<\/h1>\n    <p>\n      Bu metin, Smart Tech Pompa Teknolojileri Paz. Tic. Ltd. \u015eti. \u00fczerinden sat\u0131n al\u0131nan \u00fcr\u00fcnlerin iptal, iade,\n      cayma hakk\u0131, hasarl\u0131 teslimat ve \u00fccret iadesi s\u00fcre\u00e7lerine ili\u015fkin bilgilendirme amac\u0131yla haz\u0131rlanm\u0131\u015ft\u0131r.\n    <\/p>\n    <div class=\"st-meta\">\n      <span class=\"st-chip\">Son g\u00fcncelleme: 30.07.2026<\/span>\n      <span class=\"st-chip\">\u0130leti\u015fim: info@smartpompa.com<\/span>\n      <span class=\"st-chip\">\u00dcr\u00fcn grubu: Frekans kontroll\u00fc sirk\u00fclasyon pompalar\u0131<\/span>\n    <\/div>\n  <\/section>\n\n  <div class=\"st-grid\">\n    <section class=\"st-card\">\n      <h2>1. Genel H\u00fck\u00fcmler<\/h2>\n      <p>\n        Smart Tech, m\u00fc\u015fteri memnuniyetini \u00f6nemser. Sat\u0131n al\u0131nan \u00fcr\u00fcnlerin iptal ve iade i\u015flemleri; \u00fcr\u00fcn\u00fcn niteli\u011fi,\n        stok durumu, sevkiyat a\u015famas\u0131, kullan\u0131m durumu ve ilgili mevzuat h\u00fck\u00fcmleri dikkate al\u0131narak de\u011ferlendirilir.\n      <\/p>\n      <p>\n        Ticari i\u015fletmeler taraf\u0131ndan yap\u0131lan al\u0131mlarda ve proje\/teklif bazl\u0131 sat\u0131\u015flarda iade s\u00fcre\u00e7leri ayr\u0131ca taraflar\n        aras\u0131ndaki teklif, sipari\u015f ve ticari mutabakatlara g\u00f6re de\u011ferlendirilir.\n      <\/p>\n    <\/section>\n\n    <section class=\"st-card\">\n      <h2>2. Sipari\u015f \u0130ptali<\/h2>\n      <p>\n        Sipari\u015f, \u00fcr\u00fcn kargoya verilmeden veya teslim s\u00fcreci ba\u015flamadan \u00f6nce m\u00fc\u015fteri taraf\u0131ndan iptal talebiyle bildirilebilir.\n      <\/p>\n      <ul class=\"st-list\">\n        <li>\u0130ptal talebi sipari\u015f numaras\u0131yla birlikte iletilmelidir.<\/li>\n        <li>\u00dcr\u00fcn sevke haz\u0131rland\u0131ysa veya kargoya verildiyse iptal yerine iade s\u00fcreci uygulanabilir.<\/li>\n        <li>\u00d6zel tedarik, \u00f6zel \u00fcretim veya proje bazl\u0131 \u00fcr\u00fcnlerde iptal ko\u015fullar\u0131 ayr\u0131ca de\u011ferlendirilir.<\/li>\n      <\/ul>\n    <\/section>\n\n    <section class=\"st-card full\">\n      <h2>3. Cayma Hakk\u0131 ve \u0130ade \u015eartlar\u0131<\/h2>\n      <p>\n        T\u00fcketici s\u0131fat\u0131yla yap\u0131lan mesafeli sat\u0131\u015flarda, mevzuatta \u00f6ng\u00f6r\u00fclen haller sakl\u0131 kalmak \u00fczere, teslim tarihinden\n        itibaren 14 g\u00fcn i\u00e7inde cayma hakk\u0131 kullan\u0131labilir. Cayma hakk\u0131n\u0131n kullan\u0131labilmesi i\u00e7in \u00fcr\u00fcn\u00fcn kullan\u0131lmam\u0131\u015f,\n        montaj\u0131 yap\u0131lmam\u0131\u015f, hasar g\u00f6rmemi\u015f, yeniden sat\u0131labilir durumda ve m\u00fcmk\u00fcnse orijinal ambalaj\u0131yla birlikte\n        iade edilmesi gerekir.\n      <\/p>\n\n      <div class=\"st-table-wrap\">\n        <table class=\"st-table\">\n          <thead>\n            <tr>\n              <th>Ko\u015ful<\/th>\n              <th>A\u00e7\u0131klama<\/th>\n            <\/tr>\n          <\/thead>\n          <tbody>\n            <tr>\n              <td>Kullan\u0131m Durumu<\/td>\n              <td>\u00dcr\u00fcn kullan\u0131lmam\u0131\u015f, montaj\u0131 yap\u0131lmam\u0131\u015f ve hasar g\u00f6rmemi\u015f olmal\u0131d\u0131r.<\/td>\n            <\/tr>\n            <tr>\n              <td>Ambalaj<\/td>\n              <td>\u00dcr\u00fcn m\u00fcmk\u00fcnse orijinal ambalaj\u0131, aksesuarlar\u0131, belgeleri ve faturas\u0131yla birlikte g\u00f6nderilmelidir.<\/td>\n            <\/tr>\n            <tr>\n              <td>Bildirim<\/td>\n              <td>\u0130ade talebi, sipari\u015f numaras\u0131yla birlikte info@smartpompa.com adresine iletilmelidir.<\/td>\n            <\/tr>\n            <tr>\n              <td>\u0130nceleme<\/td>\n              <td>\u0130ade edilen \u00fcr\u00fcn teknik ve fiziki incelemeden ge\u00e7irilir.<\/td>\n            <\/tr>\n          <\/tbody>\n        <\/table>\n      <\/div>\n    <\/section>\n\n    <section class=\"st-card\">\n      <h2>4. Cayma Hakk\u0131n\u0131n Kullan\u0131lamayabilece\u011fi Durumlar<\/h2>\n      <p>\n        A\u015fa\u011f\u0131daki \u00fcr\u00fcnlerde iade veya cayma hakk\u0131 talebi mevzuat ve \u00fcr\u00fcn niteli\u011fi dikkate al\u0131narak reddedilebilir:\n      <\/p>\n      <ul class=\"st-list\">\n        <li>M\u00fc\u015fteri talebi do\u011frultusunda \u00f6zel olarak haz\u0131rlanan \u00fcr\u00fcnler<\/li>\n        <li>Proje \u00f6zelinde tedarik edilen veya standart d\u0131\u015f\u0131 temin edilen \u00fcr\u00fcnler<\/li>\n        <li>Montaj\u0131 yap\u0131lm\u0131\u015f, kullan\u0131lm\u0131\u015f, hasar g\u00f6rm\u00fc\u015f veya yeniden sat\u0131lamayacak durumdaki \u00fcr\u00fcnler<\/li>\n        <li>Orijinal ambalaj\u0131, aksesuarlar\u0131 veya belgeleri eksik g\u00f6nderilen \u00fcr\u00fcnler<\/li>\n        <li>Elektrik ba\u011flant\u0131s\u0131 yap\u0131lm\u0131\u015f veya teknik m\u00fcdahale g\u00f6rm\u00fc\u015f \u00fcr\u00fcnler<\/li>\n      <\/ul>\n    <\/section>\n\n    <section class=\"st-card\">\n      <h2>5. \u0130ade Kargo \u00dccretleri<\/h2>\n      <p>\n        \u0130ade kargo ve nakliye masraflar\u0131, iadenin sebebine ve taraflar aras\u0131ndaki mutabakata g\u00f6re de\u011fi\u015febilir.\n        Ay\u0131pl\u0131 veya yanl\u0131\u015f g\u00f6nderilen \u00fcr\u00fcnlerde mevzuat h\u00fck\u00fcmleri sakl\u0131d\u0131r.\n      <\/p>\n      <p>\n        \u00dcr\u00fcn\u00fcn m\u00fc\u015fteri talebiyle iadesinde ta\u015f\u0131ma, ambalajlama, sigorta, kargo veya nakliye giderleri al\u0131c\u0131ya ait olabilir.\n      <\/p>\n    <\/section>\n\n    <section class=\"st-card\">\n      <h2>6. Hasarl\u0131 \u00dcr\u00fcnler<\/h2>\n      <p>\n        Teslimat s\u0131ras\u0131nda hasar fark edilirse \u00fcr\u00fcn teslim al\u0131nmadan \u00f6nce kargo\/ambar g\u00f6revlisine tutanak tutturulmal\u0131\n        ve durum en k\u0131sa s\u00fcrede Smart Tech\u2019e bildirilmelidir.\n      <\/p>\n      <ul class=\"st-list\">\n        <li>Hasarl\u0131 ambalaj foto\u011fraflanmal\u0131d\u0131r.<\/li>\n        <li>Kargo tutana\u011f\u0131 saklanmal\u0131d\u0131r.<\/li>\n        <li>Sipari\u015f numaras\u0131yla birlikte Smart Tech\u2019e bilgi verilmelidir.<\/li>\n      <\/ul>\n    <\/section>\n\n    <section class=\"st-card\">\n      <h2>7. \u00dccret \u0130adesi<\/h2>\n      <p>\n        \u0130ade onay\u0131 verilmesi halinde \u00fccret iadesi, \u00fcr\u00fcn\u00fcn Smart Tech taraf\u0131ndan teslim al\u0131nmas\u0131 ve kontrollerinin\n        tamamlanmas\u0131 sonras\u0131nda, \u00f6deme y\u00f6ntemine ba\u011fl\u0131 olarak yasal s\u00fcreler i\u00e7inde yap\u0131l\u0131r.\n      <\/p>\n      <p>\n        Banka, kart kurulu\u015fu veya \u00f6deme altyap\u0131s\u0131ndan kaynaklanan gecikmeler Smart Tech\u2019in kontrol\u00fc d\u0131\u015f\u0131nda olabilir.\n      <\/p>\n    <\/section>\n\n    <section class=\"st-card full\">\n      <h2>8. \u0130leti\u015fim<\/h2>\n      <div class=\"st-table-wrap\">\n        <table class=\"st-table\">\n          <tbody>\n            <tr>\n              <th>Firma<\/th>\n              <td>Smart Tech Pompa Teknolojileri Paz. Tic. Ltd. \u015eti.<\/td>\n            <\/tr>\n            <tr>\n              <th>Adres<\/th>\n              <td>\u0130kitelli OSB. Mah. Fatih 1B Sk. No:2 Ba\u015fak\u015fehir \/ \u0130stanbul<\/td>\n            <\/tr>\n            <tr>\n              <th>Phone Number<\/th>\n              <td>0544 430 76 78<\/td>\n            <\/tr>\n            <tr>\n              <th>E-posta<\/th>\n              <td>info@smartpompa.com<\/td>\n            <\/tr>\n          <\/tbody>\n        <\/table>\n      <\/div>\n      <div class=\"st-note\">\n        \u0130ade veya iptal talebinizde sipari\u015f numaran\u0131z\u0131, \u00fcr\u00fcn modelini, teslim tarihini ve talep sebebinizi belirtmeniz s\u00fcreci h\u0131zland\u0131r\u0131r.\n      <\/div>\n    <\/section>\n  <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>SMART TECH \u2022 \u0130ADE VE \u0130PTAL \u0130ade ve \u0130ptal Ko\u015fullar\u0131 Bu metin, Smart Tech Pompa Teknolojileri Paz. Tic. Ltd. \u015eti. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-305","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/smartpompa.com\/en\/wp-json\/wp\/v2\/pages\/305","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smartpompa.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/smartpompa.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/smartpompa.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/smartpompa.com\/en\/wp-json\/wp\/v2\/comments?post=305"}],"version-history":[{"count":4,"href":"https:\/\/smartpompa.com\/en\/wp-json\/wp\/v2\/pages\/305\/revisions"}],"predecessor-version":[{"id":865,"href":"https:\/\/smartpompa.com\/en\/wp-json\/wp\/v2\/pages\/305\/revisions\/865"}],"wp:attachment":[{"href":"https:\/\/smartpompa.com\/en\/wp-json\/wp\/v2\/media?parent=305"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}